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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex De la rosa

September 11, 2026

5  out of  5
rating by Alex De la rosa
"I went to a appointment on May the 3rd with Vanessa gonzalez . As I walk in and right away Mayra greeted me very professional and friendly made feel welcome to the branch especially me been there the first time in one year with state farm . Vanessa was busy with a customer but she acknowledged me and told me she will be with me once she finished with the customer . Chely gonzalez the boss never met her but with her hiring the right personal I can tell she's a successful woman .we need more like her in the world . I'm happy and satisfied with state farm insurance services and alongest there are in business I will follow using there services . Thank you state farm for the great and professional work and to Vanessa she explained every single coverage and left me with no questions to ask cause she answer all the questions I had in mind and as of for Mayra she's a sweet heart keep up that jolly personality and professionalism and with that top of positive attitude you will move up in the insurance business and have your own branch one day once again thank you state farm .......... sincerely habibi !!!"
We responded:
"Wow! Thank you so much for your kind words. Vanessa and Mayra will be pleased to hear about the great feedback you provided. We appreciate you :)"
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Rene Prado

September 11, 2026

5  out of  5
rating by Rene Prado
"Viene un poco molestó a la oficina de chelly por una carta que recibí de state farm donde hablaba de una cancelación de mi póliza se una manera pesada y no me gustó. Y yo llegué a la oficina con la intención de yo cancelar la póliza. Pero Martha Montoya me atendió muy amablemente me explico la situación y se disculpó por la compañía y que a gusto con su atención y seguiré con ustedes. Atentamente René Prado."
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Fernando Lopez

September 10, 2026

5  out of  5
rating by Fernando Lopez
"Staff always quick to assist with any questions or concerns. I Deal with Agent Martha when i call . Superb customer service. 💯"
We responded:
"Thank you so much for the 5 stars, Fernando! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Damien Cuenca

September 9, 2026

5  out of  5
rating by Damien Cuenca
"Martha helped me today and I’m glad she resolved it Thanks… I never had any problems with them keep up with your amazing work…From Monica"
We responded:
"Hi Damien, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chelly Gonzalez Roybal’s team.  Please reach out to us if any questions come up!  - Chelly Gonzalez Roybal’s Insurance Team "
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Victor Rivas

September 8, 2026

5  out of  5
rating by Victor Rivas
"Llevo mas de 8 años aquí en la oficina de Chelly González. Estoy contento con el servicio que me otorgan. Martha es muy paciente an explicar las coberturas. Acabo de comprar mi seguro de vida y recomiendo que ustedes también lo hagan. Las señoritas saben explicar las coberturas y ponen atención al cliente. 100 recomendados."
We responded:
"Victor, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Miguel Espinoza

September 8, 2026

5  out of  5
rating by Miguel Espinoza
"This is a great place for insurance services, very courteous people, and great service, professional"
We responded:
"Thank you so much for the 5-star rating, Miguel! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chelly Gonzalez Roybal "
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Maria Sandoval

September 4, 2026

5  out of  5
rating by Maria Sandoval
"Tengo más de 10 años aquí con la agencia de Chelly. Todas dan muy buen servicio siempre tan amables. Y ayudan al 100! Martha. Siempre es muy eficaz. En explicar. Las coberturas. 100 recomendados"
We responded:
"Thank you for the 5-star review of Chelly Gonzalez Roybal’s team - we really appreciate your kind words! "
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Marco Andonaegui

September 2, 2026

5  out of  5
rating by Marco Andonaegui
"I love going to the Office. Those ladies are amazing. I never received customer service like I receiving that office from 1 to 10 I keep it 100 thank you ladies for your hard work."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chelly Gonzalez Roybal’s team. "
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Blue Surf

September 2, 2026

5  out of  5
rating by Blue Surf
"Today’s meeting with Vanessa was amazing! I came in to learn more about my car insurance & home insurance and I was pleasantly educated on my policies. Thank you, I loved the meeting."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Martin Torres

August 28, 2026

5  out of  5
rating by Martin Torres
"Marta assisted me getting my insurance policy and health policy, which was even better then I expected. For anyone needing their services Marta is the one to help you."
We responded:
"Martin, thank you for the fantastic review! We’re always here to support you with your insurance needs in South Gate. "
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Javier Diaz

August 27, 2026

5  out of  5
rating by Javier Diaz
"Gracias por su servisio martha de state farm estoy muy contento por su amabilda y su servisio"
We responded:
"Thank you, Javier! I'm happy to know you had a positive experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Ismael Perez

Ismael Perez

August 26, 2026

5  out of  5
rating by Ismael Perez
"Tengo aseguransa casi por 10 años siempre me atienden voen espesial matha"
We responded:
"Thank you so much for the 5-star rating, Ismael! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chelly Gonzalez Roybal "
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Amanda Arana

August 26, 2026

5  out of  5
rating by Amanda Arana
"Me gusto mucho el servicio que da Rebeca, es muy atenta y amable."
We responded:
"¡Gracias por tu comentario, Amanda! Me alegra saber que Rebeca te brindó un servicio atento y amable. Estamos comprometidos a ofrecer siempre la mejor atención. ¡Estamos aquí para ayudarte con lo que necesites!"
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Jenny Benetatos

August 5, 2026

5  out of  5
rating by Jenny Benetatos
"Just wanted to give a shout-out to the team at State Farm in South Gate! They're truly wonderful people. I had a fantastic experience with them recently, and everyone was so helpful. The whole team, and especially Vanessa, I highly recommend them! the life insurance options they offer are incredible. It's such a relief knowing I'm covered with such great benefits. I was so impressed with the range of policies available. It really made me feel secure about my future and my family . Definitely a top-notch service!"
We responded:
"Thank you so much for the 5-star rating, Jenny! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chelly Gonzalez Roybal "
Profile photo of Linda W

Linda W

July 31, 2026

5  out of  5
rating by Linda W
"yes, i agree with many of the reviews this agency has already received. Chelly Gonzalez and her staff are well equipped with knowledge and know how to treat their customers. If you havent already, go ahead, make an appointment to go for a quote. You will not be disappointed!"
We responded:
"Thank you so much for the 5-star rating, Linda! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chelly Gonzalez Roybal "
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Jesus De la riva

July 23, 2026

5  out of  5
rating by Jesus De la riva
"Been having this insurance provider for ten years now and every time I’ve needed something they have been there for me. Vanessa is the agent I have mostly dealt with and she is great very knowledgeable and very helpful every experience I’ve had with her has been very informative, helpful, and eye opening."
We responded:
"Hi Meggy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chelly Gonzalez, Your State Farm Agent "
Profile photo of Sharon Valencia

Sharon Valencia

July 8, 2026

5  out of  5
rating by Sharon Valencia
"I had a great experience with this auto insurance office. The staff was friendly, professional, and took the time to explain all of my coverage options without any pressure. They made the entire process quick and easy, answered all of my questions, and helped me find a policy that fit my needs and budget. Their customer service was excellent, and I felt confident that I was getting the right coverage. I highly recommend this office to anyone looking for reliable auto insurance and outstanding service. Ask for Martha Montoya she was the representative with the amazing help and customer service! 5 stars all the way!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alejandro Galicia

June 30, 2026

5  out of  5
rating by Alejandro Galicia
"Excelente la mejor calificacion para esta oficina gracias Zarahi"
We responded:
"We are grateful for your 5-star review, Alejandro! Thanks for taking a moment to share your positive rating of State Farm Agent Chelly Gonzalez’s Team here in South Gate . "
Profile photo of Cesar Ramirez

Cesar Ramirez

June 28, 2026

5  out of  5
rating by Cesar Ramirez
"I want to thank Vanessa from State Farm for helping me and my wife with our life insurance policy once again. It went so smooth and quick. Thanks again"
We responded:
"Cesar, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chelly Gonzalez’s Team here in our South Gate office. "
Profile photo of Rosario Castro

Rosario Castro

June 25, 2026

5  out of  5
rating by Rosario Castro
"Servicio muy amable los recomiendo estoy muy feliz como me atendieron son personas muy amigables y ayudan mucho. Estoy feliz con el servicio gracias Vanessa y Zarahi"
We responded:
"Rosario, thank you for your wonderful review of State Farm Agent Chelly Gonzalez’s Team!"
Profile photo of Stephanie Bretado

Stephanie Bretado

June 25, 2026

5  out of  5
rating by Stephanie Bretado
"What an amazing experience with Martha she really helped me learn more about my options on life insurance. Went beyond what I could ever ask for. She helped me through the process to get approved for a State Farm credit card with 0%."
We responded:
"Thank you, Stephanie! I'm happy to hear that Rebecca provided you with informative and professional service. Our team is dedicated to delivering the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Albert Rojas

Albert Rojas

June 25, 2026

5  out of  5
rating by Albert Rojas
"Vanessa was super awesome and extremely informative. So many helpful services that I did not even know existed for an insurance company . Vanessa’s smile makes you feel relaxed and easy to trust in decision making. Lovely people , lovely office ."
We responded:
"Thanks so much for the fantastic rating, Albert! We are so glad you had a positive experience with us here on State Farm Agent Chelly Gonzalez’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Itzel

June 25, 2026

5  out of  5
rating by Itzel
"Zarahi was absolutely wonderful. I came to be added onto my parents car insurance and she also went over what was available to us with our policy. She was so helpful!"
We responded:
"Thank you so much for the 5-star rating, Itzel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Manuel Cabrera

June 9, 2026

5  out of  5
rating by Manuel Cabrera
"Ya llevo más 10 años con la aseguranza de mis casas aquí con la agencia de Chelly. Estoy más que contento con el servicio las señoritas son muy amable y siempre me atienden. Martha es muy eficaz y sabe explicar. Las recomiendo al 100"
We responded:
"Manuel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chelly Gonzalez’s Team—we are always here to help!"
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miguel delacruz

June 5, 2026

5  out of  5
rating by miguel delacruz
"Answered all my questions. They were very helpful and guiding me through everything. Highly recommend them."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chelly Gonzalez’s Team here in South Gate . "