State Farm® Insurance Agent Chelly Gonzalez Roybal

"I have been a customer since 2022. I love and recommend this insurance company. Great customer service and very fast. Always happy to assist me when I need help."

"Mala experiencia."

"Baited and switched me, after confirming, with underwriting that the risk was insurable, it was later on canceled because the information given to the agent was incorrect from their corporate under writing team."

"Poor service"

"Baited and switched me, after confirming, with underwriting that the risk was insurable, it was later on canceled because the information given to the agent was incorrect from their corporate under writing team"

"Bad customer experience. Was very disappointed!!!"

"I’ve been a loyal client of Chelly’s Agency for quite some time now, and I can confidently say that I’ve always been treated with utmost respect and have received the best services possible. Martha and the entire team are incredibly friendly, attentive, and always go above and beyond to find the most suitable products that align with my life stage. I genuinely appreciate their expertise and support. If you’re in need of car insurance, hospital insurance, or life insurance, I highly recommend giving Chelly’s Agency a call."

"First off I think everyone needs to contact Chelly at Statefarm Insurance and get Life Insurance with her agency. Because I was faced with unexpected expenses and I was able to get some money to keep me afloat from my Life insurance. Martha immediately helped me, she was on it. I came to the office and she prepared all my paperwork so effortlessly and days later I had my money in my account…What a relief. THANK YOU MARTHA!

Martha me ayudo muy rapido y fácilmente a resolver un asunto económico ya que tengo un seguro que me genera dinero. En cuestión de días obtuve mi dinero y Gracias a Martha lo recibí inmediatamente 🙏🏽🫶🏽"

"I am extremely satisfied every time I come into and when I walk out of State Farms. They have always addressed my concerns quickly and with expertise. Thank you Chelly and Team!!!"

"Chelly Gonzalez’s team goes above and beyond to ensure their customers are happy. Every time I have needed to utilize my insurance benefits it has been easy and a very smooth processes. I have had other insurance providers before State Farm and Chelly but nothing truly compares to them. They are the best at what they do."

"Always so nice to go there to this state Farm everyone is super nice e thank you for your service"

"I went to a appointment on May the 3rd with Vanessa gonzalez . As I walk in and right away Mayra greeted me very professional and friendly made feel welcome to the branch especially me been there the first time in one year with state farm . Vanessa was busy with a customer but she acknowledged me and told me she will be with me once she finished with the customer . Chely gonzalez the boss never met her but with her hiring the right personal I can tell she's a successful woman .we need more like her in the world . I'm happy and satisfied with state farm insurance services and alongest there are in business I will follow using there services . Thank you state farm for the great and professional work and to Vanessa she explained every single coverage and left me with no questions to ask cause she answer all the questions I had in mind and as of for Mayra she's a sweet heart keep up that jolly personality and professionalism and with that top of positive attitude you will move up in the insurance business and have your own branch one day once again thank you state farm .......... sincerely habibi !!!"

"Viene un poco molestó a la oficina de chelly por una carta que recibí de state farm donde hablaba de una cancelación de mi póliza se una manera pesada y no me gustó. Y yo llegué a la oficina con la intención de yo cancelar la póliza. Pero Martha Montoya me atendió muy amablemente me explico la situación y se disculpó por la compañía y que a gusto con su atención y seguiré con ustedes. Atentamente René Prado."

"Staff always quick to assist with any questions or concerns. I Deal with Agent Martha when i call . Superb customer service. 💯"

"Martha helped me today and I’m glad she resolved it Thanks… I never had any problems with them keep up with your amazing work…From Monica"

"Llevo mas de 8 años aquí en la oficina de Chelly González. Estoy contento con el servicio que me otorgan. Martha es muy paciente an explicar las coberturas. Acabo de comprar mi seguro de vida y recomiendo que ustedes también lo hagan. Las señoritas saben explicar las coberturas y ponen atención al cliente. 100 recomendados."

"This is a great place for insurance services, very courteous people, and great service, professional"

"Tengo más de 10 años aquí con la agencia de Chelly. Todas dan muy buen servicio siempre tan amables. Y ayudan al 100! Martha. Siempre es muy eficaz. En explicar. Las coberturas. 100 recomendados"

"I love going to the Office. Those ladies are amazing. I never received customer service like I receiving that office from 1 to 10 I keep it 100 thank you ladies for your hard work."

"Today’s meeting with Vanessa was amazing! I came in to learn more about my car insurance & home insurance and I was pleasantly educated on my policies. Thank you, I loved the meeting."

"Marta assisted me getting my insurance policy and health policy, which was even better then I expected. For anyone needing their services Marta is the one to help you."

"Gracias por su servisio martha de state farm estoy muy contento por su amabilda y su servisio"

"Tengo aseguransa casi por 10 años siempre me atienden voen espesial matha"

"Me gusto mucho el servicio que da Rebeca, es muy atenta y amable."

"Just wanted to give a shout-out to the team at State Farm in South Gate! They're truly wonderful people. I had a fantastic experience with them recently, and everyone was so helpful. The whole team, and especially Vanessa, I highly recommend them! the life insurance options they offer are incredible. It's such a relief knowing I'm covered with such great benefits. I was so impressed with the range of policies available. It really made me feel secure about my future and my family . Definitely a top-notch service!"