State Farm® Insurance Agent Chelly Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Natalie Guevara
December 11, 2025
5
out of
5
rating by Natalie Guevara
"Rebeca had great customer service and made it so much easier for me to understand my policy better."
Mario Jimenez
December 11, 2025
5
out of
5
rating by Mario Jimenez
"Rebeca give us a mason service five star for her thank you so much"
We responded:
"Thank you, Mario! I'm happy to hear that Rebeca provided you with excellent service. Your satisfaction is important to us, and we appreciate your feedback. If you need anything else, feel free to reach out!"
Blanca Gallardo
December 11, 2025
5
out of
5
rating by Blanca Gallardo
"Martha is a very welcoming employee. Helps me very much on my policies. Always trying to help you save like today offering a credit card and its benefits to me. She’s very polite and knowledgeable about all products. 🙂"
We responded:
"Blanca, thank you for your wonderful feedback! I'm happy to hear that Martha has been so helpful with your policies and providing valuable information. We appreciate your kind words about her politeness and knowledge. If there's anything else we can assist you with, feel free to reach out anytime!"
Richard Sanchez
December 10, 2025
5
out of
5
rating by Richard Sanchez
"Great place to insure your vehicle! Very easy and friendly people to talk to. Had a great experience getting my car insured with Vanessa."
We responded:
"Thank you, Richard! I'm happy to hear you had a great experience insuring your car with us. Vanessa and the team always strive to make the process easy and friendly. Let us know if there's anything else we can assist you with!"
Denisse Velasquez
December 8, 2025
5
out of
5
rating by Denisse Velasquez
"I can’t say enough good things about Martha! She has been an incredible insurance agent from the very beginning. She’s patient, knowledgeable, and truly takes the time to explain everything in a way that makes sense. Whenever I have a question or need help, she responds quickly and always goes above and beyond to make sure I’m taken care of. It’s rare to find someone who genuinely cares about their clients the way Martha does. I’m so grateful for her support and highly recommend her to anyone looking for an honest and dependable insurance agent!"
We responded:
"Thank you, Denisse! I'm so happy to hear about your positive experience with Martha. Her dedication and commitment to providing exceptional service are truly appreciated. If you ever need anything else, feel free to reach out!"
shatoi monique
December 1, 2025
5
out of
5
rating by shatoi monique
"Thank you to my agents Chelly & Rebecca! They’re always helpful & understanding. Thank you, ladies!!"
We responded:
"Thank you, Shatoi Monique! I'm so happy to hear that we have been helpful and understanding. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
Ramiro Rivas
December 1, 2025
5
out of
5
rating by Ramiro Rivas
"Aquí ya voy para 10 años de estar aquí con la oficina de Chelly. Martha es tan amable y sabe como atender al cliente, sabe explicar con paciencia y es muy eficaz. Acabo de aalie con seguro de vida el día de hoy."
We responded:
"¡Gracias, Ramiro! Nos alegra mucho saber que llevas casi 10 años con nosotros y que Martha ha sido de gran ayuda. Nos complace que hayas obtenido tu seguro de vida hoy. Si necesitas algo más, estamos aquí para ayudarte."
Mayra Delao
November 25, 2025
5
out of
5
rating by Mayra Delao
"Martha has been an invaluable resource, providing comprehensive answers to all my questions regarding life and auto insurance. Her expertise in the field is truly remarkable."
We responded:
"Hi Mayra! Thank you for coming in today, we enjoy when we get to see our customers face to face :). Happy thanksgiving 🍁 "
Jerry Hernandez
November 22, 2025
4
out of
5
rating by Jerry Hernandez
"Rebecca was nice and good service."
Albert
November 19, 2025
5
out of
5
rating by Albert
"Rebecca was so helpful and a pleasure to speak with. She brings such a refreshing energy."
We responded:
"Thank you for your review, Albert! I'm delighted to hear that Rebecca made your experience enjoyable and brought a refreshing energy to your interaction. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Rubi
November 14, 2025
5
out of
5
rating by Rubi
"Rebeca had great customer service. She was super helpful and kind. I really appreciate her patience!"
We responded:
"Thank you, Rubi! I'm happy to hear that Rebeca provided you with such helpful and kind service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Edgar Tapia
November 13, 2025
5
out of
5
rating by Edgar Tapia
"Rebeca was very polite and helpful."
We responded:
"Thank you, Edgar! I'm happy to hear that Rebeca was polite and helpful during your experience. Our team is committed to providing excellent service, and your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
Gabriela Alvarenga
November 10, 2025
5
out of
5
rating by Gabriela Alvarenga
"I called State Farm today to make my monthly insurance payment, which is usually a quick, routine thing to do. However, I had the pleasure of speaking with Rebeca, and she truly made the experience great. Rebeca was immediately friendly and upbeat. She didn't just process the transaction, she was incredibly warm and personable, making a simple payment interaction feel genuinely pleasant. She handled my payment details quickly and efficiently, confirming everything clearly. What stood out the most was her demeanor. She was so cheerful and patient, it's rare to encounter someone with her energy and politeness when handling something a bill payment. Rebeca is a perfect example of what great customer service should be. She deserves high praise for her professionalism and cheerful personality."
We responded:
"Thank you, Gabriela, for sharing your experience! I'm delighted to hear that Rebeca made your payment process so enjoyable. Her friendly and efficient service is something we truly value. I'll make sure to pass along your kind words to her. If there's anything else we can assist you with, feel free to reach out!"
BM_319
November 10, 2025
5
out of
5
rating by BM_319
"If you want amazing customer service and great prices on insurance this location has your back!! I have never been treated so amazing and kind with customer service Zarahi! Is an awesome representative!!! One of the best!!! I highly recommend her!! She walked and talked me down everything I need to know and wanted to hear about car insurance and life insurance very talkative and great honest personality I am so satisfied I moved and switched to State Farm I’ll be recommending State Farm specifically this location to all my friends and family thank you Zarahi!! You need a bonus!!! You’re the best!!"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear about your positive experience with Zarahi. Her dedication to providing excellent service and clear information is truly appreciated. We're grateful for your recommendation and are here for any of your insurance needs. Thanks for choosing us!"
francisco aguirre
November 8, 2025
5
out of
5
rating by francisco aguirre
"I received a good communication & the best customer service Thank you Martha Montoya"
We responded:
"Thank you, Francisco! I'm happy to know that you had a positive experience with our team. Martha Montoya is indeed a valuable part of our office, and I'm glad she provided you with excellent service. If you have any more questions or need assistance, feel free to reach out!"
Stephen Castillo
November 7, 2025
5
out of
5
rating by Stephen Castillo
"Shoutout to Martha Montoya for providing excellent service, and for the best prices In my area. 10/10 recommend services."
We responded:
"Stephen, thank you for your fantastic feedback! I'm delighted to hear that Martha provided you with excellent service and competitive prices. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out!"
JG23
November 7, 2025
5
out of
5
rating by JG23
"Great service!!, Rebeca is one of their best agents there she’s always on top of things, she’s a big help when it comes down to my insurance needs."
We responded:
"Hi Johnny, we appreciate having you as our customer for years and we look forward to assisting you for many years to come :)"
Chris rojas
November 6, 2025
5
out of
5
rating by Chris rojas
"Been coming here for a couple of years, one of the best customer service I have experienced, the representatives are very helpful and attentive. Pleasure to come here"
We responded:
"Thank you Chris! We’re happy to have you as our customer and we look forward to many more years to come :)"
Misael Vanegas
November 5, 2025
5
out of
5
rating by Misael Vanegas
"La señorita zarahi es un agente muy amables muy amigable con mucha experiencia en aseguransa y ago uber la señorita zarahi me ayuda en todo lo que nesesito en aseguransa gracias por todo 1,000 estrellas 🌟 ✨️"
We responded:
"¡Gracias, Misael! Me alegra saber que Zarahi ha sido de gran ayuda para ti. Valoramos mucho tu confianza en nosotros y estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
Marline Gonzalez
November 5, 2025
5
out of
5
rating by Marline Gonzalez
"Rebbecs fue muy amable y me ayudo bastante en lo que necesitava."
We responded:
"¡Gracias, Marline! Me alegra saber que Rebbecs fue de gran ayuda y amable contigo. Nuestro equipo siempre está aquí para apoyarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Dorado Teresa
November 4, 2025
5
out of
5
rating by Dorado Teresa
"Rebecca is very helpful has great customer service.She helped me out throughout the whole process and waited patiently with me until we were ready to go."
We responded:
"Thank you! I'm happy to hear that Rebecca provided you with excellent service and support throughout the process. Our team is dedicated to ensuring a smooth experience for our customers. If you need anything else, feel free to reach out!"
Liz Smith
November 3, 2025
5
out of
5
rating by Liz Smith
"Gracias Rebeca por tu ayuda, aprecio esta oficina y el servicio que dan."
We responded:
"¡Gracias, Liz! Me alegra que Rebeca y nuestra oficina hayan podido ayudarte. Estamos comprometidos a ofrecer un servicio excepcional. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Salvador Lomeli
October 30, 2025
5
out of
5
rating by Salvador Lomeli
"Martha is the best! Extremely helpful with everything you need"
Rosario Vides
October 30, 2025
5
out of
5
rating by Rosario Vides
"Cuando entre a la oficina no tenia nocion de lo que era un seguro. Al sentarme con Martha ella demostro calidad y paciencia en explicarme las coberturas. Tubimos una mala experiencia con la aseguranza anterior y quise buscar calidad. Aqui me explicaron lo que significa cada límite, el porque es necesario el tener las coberturas y que es mi decisión en escoger las. Me siento muy contenta, agradecida al comprar aqui. Como yo me siento segura ya puedo andar manejando sin ningun pendiente porque se que me responderán."
We responded:
"Muchas Gracias Rosario :). Me da gusto que tubo una bien experiencia. Nos avisa si necesita cualquier cosa"
Javier Arana
October 29, 2025
5
out of
5
rating by Javier Arana
"Estoy muy contento y agusto aquí con esta agencia. Estoy asegurado desde el año 2014 y Martha siempre ha sido muy amable y me hace entender mis pólizas con facilidad. Me acaba de aprobar para una tarjeta de crédito. Me encanta que voy a poner dinero en mi bolso, y ella siempre hallando la manera de beneficios al cliente. Estoy más que feliz aquí. Muy recomendado."
We responded:
"¡Gracias, Javier! Me alegra saber que estás satisfecho con nuestro servicio desde 2014. Martha se esfuerza por brindar un excelente servicio y me alegra que te haya ayudado con tus pólizas y la tarjeta de crédito. ¡Nos encanta saber que estás feliz aquí! Si necesitas algo más, estamos aquí para ayudarte."