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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Asael Coronado

September 2, 2023

5  out of  5 rating by Asael Coronado
"Martha montoya needs a raise for her outstanding work,!! friendly , knowledgeable, and always helping with the costumers needs, thank you Martha for your great help with my motorhome and my cars , best service!!! thank you …"

Ofelia Valencia

August 30, 2023

5  out of  5 rating by Ofelia Valencia
"(Translated by Google) Good experience with State Farm. I would recommend them for their good attention and kindness, what they say is true! thanks Zarahi for your attention (Original) Buena experiencia con State Farm yo los recomendaría por su buena atención y amabilidad, lo que dicen es cierto! gracias Zarahi por su atencion"

Wendy Torres

August 26, 2023

5  out of  5 rating by Wendy Torres
"Great service 😊"

Elvaixsa Sanchez

August 23, 2023

5  out of  5 rating by Elvaixsa Sanchez
"Marta is an excellent representative - She is very knowledgeable, patient, and takes her time to explain our the policies very clearly and thoroughly, so that we could understand it in layman's terms."

Moises Salazar

August 22, 2023

5  out of  5 rating by Moises Salazar
"I’ve Received great service from this Chelly Gonzalez State Farm Agency. The team was welcoming and highly professional. Martha stood out with her amazing attention to detail. She truly goes above and beyond to ensure your needs are met. Highly recommend their services."

Jennifer Ramirez

August 22, 2023

5  out of  5 rating by Jennifer Ramirez
"(Translated by Google) Professional and friendly agents. They always answer my questions. Martha always serves me with a smile. (Original) Agentes ñrofesionales y amables. Siempre resuelven mis preguntas. Martha siempre me atiende con una sonrisa."

Astrid Carrasco

August 1, 2023

5  out of  5 rating by Astrid Carrasco
"Our experience with Chelly & Vanessa from State Farm was exceptional. They took the time to explain in detail our coverage making sure we understood everything and exceeded our expectations. We are happy to have obtained coverage via your office."

Erika Garcia

July 20, 2023

5  out of  5 rating by Erika Garcia
"I have been with Chelly Gonzalez and her staff for over 10+ years and I would not leave them or State Farm because it’s one of a kind service! If you care about customer service like I do, come here and stay here because once your in an accident, theft, etc you will see the quality of service and truly a game changer when your already stressed and overwhelmed with what’s happening to your vehicle/ or car accidents, injuries etc! This office is easily accessible for those of us that live a busy life and they are responsive and someone is always ready to help! I moved to Bellflower and I still didn’t leave this office in South Gate! Unfortunately I’ve been in a couple of car accidents and thefts and knowing I can count on fast and reliable service from Chelly office and State Farm claims is a PEACE OF MIND worth every penny! Shout out to Vanessa and Martha and Sarahí and CHELLY ! Thank you ladies for everything :)"

cool dude

July 14, 2023

5  out of  5 rating by cool dude
"Loved it! Martha helped me get a policy so fast and easy! Very helpful and friendly as well! Would recommend this State Farm agency for anyone who is looking for an auto quote."

Maria Garcia

July 12, 2023

5  out of  5 rating by Maria Garcia
"(Translated by Google) Great service excellent customer service if I could put more stars I'll give them I'm very happy for this spectacular service (Original) Serbicio estupendo exelente serbicio al cliente si pudiera poner mas etrellas se las doy estoy bien alegre por este serbicio espectacular"

Russell Mackay

July 3, 2023

5  out of  5 rating by Russell Mackay
"chelly was super helpful ,i recommend her for future policys ,.fast ,eficient and professional .."

Lydia Barrios

June 16, 2023

5  out of  5 rating by Lydia Barrios
"I recently acquired auto & life insurance with this business and I need share my experience Bc it was awesome. Vanessa Gonzalez was my agent and I highly recommend her for professionalism, kindness and honesty. We were treated with the utmost respect. Nowadays, you rarely see it when it comes to customer service. Finally, I bought Life & Auto Ins for much less than what I was paying prior to switching from Mercury. Thanks Vanessa for your kind attention and generosity. Lydia"

Julio Gaspar

June 7, 2023

5  out of  5 rating by Julio Gaspar
"(Translated by Google) I am very happy with the Chelly Gonzalez agency. I have my life and business insurance policies. I like the care and services they offer. The full confidence to come with any questions. Martha always so cordial and helpful in answering them. I am more than happy here. (Original) Estoy muy contento con la agencia de Chelly Gonzalez. Tengo mis pólizas de seguro de vida y de mi negocio. Me gusta la atención y los servicios que ofrecen. La plena confianza de venir con cualquier pregunta. Martha siempre tan cordial y servicial en contestarlas. Estoy más que contento aqui."


June 3, 2023

5  out of  5 rating by J.A.Villal
"Best customer service fast knowledgable agents ready to help. Thanks Martha for finding me the best possible rate on my car insurance."

Tonnett Hartfield

June 2, 2023

5  out of  5 rating by Tonnett Hartfield
"State Farm is great. I love there service, it’s absolutely five stars service. I personally deal with Vanessa at Shelly Gonzales office the entire crew in this office is simply superb!! They explain in detail about any policy that you choose. They are attentive they also have patience with you and answer any question that you may have about pricing and assist you with what is best for you..Thank you State Farm for having the Best Service!"

Alfredo Campos

May 23, 2023

5  out of  5 rating by Alfredo Campos
"Zarahi Payan is a very great agent I love the way she helped me out and went above and beyond to help me out😉🤝"

Elpidio Ramirez

May 11, 2023

5  out of  5 rating by Elpidio Ramirez
"(Translated by Google) I have my auto and home insurance for over 5 years here at the Chelly office. Martha is very efficient and answers all my questions. (Original) Tengo mi aseguranza de autos y casa más de 5 años aquí en la oficina de Chelly. Martha es muy eficaz y responde todas mis preguntas."

Andrew Segura

May 5, 2023

5  out of  5 rating by Andrew Segura
"There isn't a better office than Chelly Gonzalez's office. Once again I am impressed by the customer service this office provides. I've had the opportunity to work with Vanessa and her customer service is impeccable. She has been on point with all the information I needed to make my experience as a costumer a whole lot better and has done an outstanding job of keeping me informed of opportunities to save more money on my insurance. She is a great asset to that office and I wouldn't choose any other office to go to. My business has been earned without a question. Thank you Vanessa!"

Carina Lopez

April 28, 2023

5  out of  5 rating by Carina Lopez
"I have been with State Farm for a few years now and Martha has been great! Not only is she such an efficient agent, she's also a positive and uplifting person all around. Her dedication is superb. I am extremely grateful for her!"

Ernest Austin

April 27, 2023

5  out of  5 rating by Ernest Austin
"I like to thank the office of Shelly Gonzalez you ladies are wonderful A1 work and your team actually responds to my needs ASAP so thank you guys so much five stars for you guys and thank you once again"

Melissa Reynoso

April 26, 2023

5  out of  5 rating by Melissa Reynoso
"Chelly is very sweet and most importantly very informative 10/10"

Jocelyn Uribe

April 25, 2023

5  out of  5 rating by Jocelyn Uribe
"I am a first time car buyer and have never dealt with insurance. I spoke with Vanessa and she made the whole process amazing! She explained what I was paying for as well as what my insurance covers and even further explained why I should invest in life insurance. Definitely recommend for young people who are first starting out with insurance."

jamar williams

April 14, 2023

5  out of  5 rating by jamar williams
"Zarahi Payan have beautiful soul she help me so much save me money Thank you State Farm is the best 💜💯"

Chris rojas

April 11, 2023

5  out of  5 rating by Chris rojas
"Been coming here for a couple of years, one of the best customer service I have experienced, the representatives are very helpful and attentive. Pleasure to come here"

Guadalupe Gonzalez

April 9, 2023

5  out of  5 rating by Guadalupe Gonzalez
"If you're looking for a car insurance. This is your place! Their reviews are right on point. This past Saturday I spoke to Zarahi regarding car insurance. She was very meticulously and explain every detail to the tea. Amazing customer service! This office has gained a loyal customer. Thank you!"