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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Osvaldo Bermejo

Osvaldo Bermejo

August 20, 2025

5  out of  5
rating by Osvaldo Bermejo
"I have been insured by this agency for the past 7 yrs and the girls are amazing. Vanessa and martha have been helping me out and their customer service is always great. Great energy always. Very professional and State Farm has always given me the peace of mind."
We responded:
"Thank you, Osvaldo! I'm so happy to hear about your positive experience with our team, especially Vanessa and Martha. Their dedication to providing great service is truly appreciated. We're glad to offer you peace of mind with State Farm. Let us know if there's anything else we can do for you!"
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Robert Sanchez

August 20, 2025

5  out of  5
rating by Robert Sanchez
"Excellent service. Every time I walk in the ladies all greet you with a smile offer you something to drink. Martha is very knowledgeable and polite. When I have a question she doesn’t hesitate in answering. Insurance has increased but she makes me understand the why. I have my home insurance, 2 autos and she even mentioned a credit card to earn extra money. I’m very happy here."
We responded:
"We thank you So much for taking the time to post these kind words and for your loyalty :)"
Profile photo of Robert Keener

Robert Keener

August 20, 2025

5  out of  5
rating by Robert Keener
"Martha has been my go to person for insurance for a few years now. Always available and attentive. Works to get me the best price at the best rate possible. After an accident she called shortly after to make sure I was ok and my vehicle was being taken care of. It was nice to know she had my back. If you need insurance….you can’t beat her as an agent"
We responded:
"Hi Robert I truly appreciate the kind words and so does Martha :). Have a great week!"
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Moises Salazar

August 15, 2025

5  out of  5
rating by Moises Salazar
"I’ve Received great service from this Chelly Gonzalez State Farm Agency. The team was welcoming and highly professional. Rebeca stood out with her amazing attention to detail. She truly goes above and beyond to ensure your needs are met. Highly recommend their services."
We responded:
"Thank you Moises and I can’t tell you how much I appreciate reading these kind words about Martha. We value your time :)"
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Elodia M

August 12, 2025

5  out of  5
rating by Elodia M
"Estoy muy sastificha con la señora. Mayra por ser muy amable y muy frofecional y muy buena en atencion al cliente."
We responded:
"Elodia me alegro ver estas noticias de Mayra. Nuestra oficina le agradece so tiempo y su lealtad :)"
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El Compa Chava

August 11, 2025

5  out of  5
rating by El Compa Chava
"Hands down the best insurance experience I’ve ever had. Everyone at this State Farm office is friendly, easy to talk to, and actually listens. They explained everything in plain English, made sure I got the right coverage, and even found ways to save me money without cutting my protection. Any time I’ve had a question or needed help, they’ve been quick to respond and genuinely helpful. It’s rare to find a place that makes you feel like more than just a customer, but they do exactly that. Hands down, they will take care of you"
We responded:
"I love this! Best thing for me to read in a Monday. I’m glad you’re taken care of and we’re here for you :)"
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Manuela Calsadillas

August 4, 2025

5  out of  5
rating by Manuela Calsadillas
"Me encantó el servicio de la señorita Rebeca y agradesco a toda la agencia por ayudarme. Es excelente servicio cada ves que vengo. Me atienden amablemente, y son muy cordial conmigo. Gracias por todo, que Dios las bendiga."
We responded:
"¡Gracias, Manuela! Me alegra saber que Rebeca y el equipo te han brindado un servicio tan amable y cordial. Estamos aquí para ayudarte siempre que lo necesites. ¡Que tengas un excelente día!"
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Joanna Serrano

July 18, 2025

5  out of  5
rating by Joanna Serrano
"Such a great team. Rebeca was super helpful with all my question! She's so sweet and well informed. Explained very precisely my policy and charges."
We responded:
"Thank you Joanna! Your review is much appreciated :). Have a great week "
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Elishah De La Cruz

June 10, 2025

5  out of  5
rating by Elishah De La Cruz
"HAD A LAST-MINUTE NOTARY NEED THAT NEEDED TO BE TAKEN CARE OF AND MARTHA WAS QUICK TO COMMUNICATE HER AVAILABILITY AND AFFORABLE PRICES. UPON INTERACTION SHE SHARED SEVERAL OTHER SERVICES THAT STATE FARM PROVIDES WHICH I WAS UNAWARE OF, SUCH AS VARIOUS LIFE INSURANCE POLICIES, SUPPLEMENTAL POLICIES, INVESTMENT OPTIONS, ETC. MARTHA SHARED AND REVIEWED SEVERAL OPTIONS WITH ME BASED ON MY NEEDS AND AFFORABILITY. THANK YOU FOR YOUR HELP, KNOWLEDGE, AND PATIENCE."
We responded:
"Thank you, Elishah, for your wonderful feedback! I'm so happy to hear that Martha was able to assist you promptly with your notary needs and share valuable information about our services. We appreciate your trust in us and are always here to help with any questions or needs you may have in the future. Let us know if there's anything else we can do for you!"
Profile photo of Julio Flores

Julio Flores

June 2, 2025

5  out of  5
rating by Julio Flores
"I'm so happy with my agency. Walked in greeted with a smile. Came in to pay my auto insurance and walking out with an approved credit card to pay my insurance and money back in my pocket. Martha is so knowledgeable and patient with me. She explained everything in detail."
We responded:
"Thank you for your review, Julio! I'm glad to hear about your positive experience with our office. Martha's dedication to providing detailed explanations and her patience truly make a difference. We're happy to have helped you with your auto insurance and credit card needs. Let us know if there's anything else we can assist you with!"
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J N

May 24, 2025

5  out of  5
rating by J N
"If you’re thinking of getting statefarm insurance, please come to this location and ask for Martha. She answered all my questions and found the perfect insurance for myself. Thanks Martha!"
We responded:
"Awesome! Loving this review as I know Martha will as well :) We appreciate you. "
Profile photo of Jorge Navarrete

Jorge Navarrete

May 24, 2025

5  out of  5
rating by Jorge Navarrete
"Martha Montoya met all my car and life insurance needs with ease today. If you’re looking for a friendly and trust-worthy insurance agent, she’s the one! Thank you Martha!"
We responded:
"Thank you, Jorge, for sharing your experience! I'm glad to hear that Martha was able to meet your insurance needs so smoothly. Her friendly and reliable service is something we truly value. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Angelito Aviles

May 19, 2025

5  out of  5
rating by Angelito Aviles
"Excellent costumer service!!! Totally recommend to come visit .........specially vanessa A+"
We responded:
"Thank you, Angelito, for your fantastic feedback! I'm glad you had a great experience with our team. Vanessa is indeed a valuable part of our office, and we're grateful for her dedication. If you ever need assistance or have questions, feel free to reach out. Your recommendation means a lot to us!"
Profile photo of Juan F Martinez

Juan F Martinez

May 10, 2025

5  out of  5
rating by Juan F Martinez
"Came into the office for an appointment review. Was greeting with a warm smile and was offered something to drink. Met with Martha and she helped answer all my questions and concerns I had. She was able to save me some money and explain in depth about the insurance. She is knowledgeable and explained everything with ease for me to understand. Thank you"
We responded:
"Happy Saturday Juan and thank you for coming in to meet with Martha. Thank you for your business, we appreciate you:)"
Profile photo of Alex De la rosa

Alex De la rosa

May 4, 2025

5  out of  5
rating by Alex De la rosa
"I went to a appointment on May the 3rd with Vanessa gonzalez . As I walk in and right away Mayra greeted me very professional and friendly made feel welcome to the branch especially me been there the first time in one year with state farm . Vanessa was busy with a customer but she acknowledged me and told me she will be with me once she finished with the customer . Chely gonzalez the boss never met her but with her hiring the right personal I can tell she's a successful woman .we need more like her in the world . I'm happy and satisfied with state farm insurance services and alongest there are in business I will follow using there services . Thank you state farm for the great and professional work and to Vanessa she explained every single coverage and left me with no questions to ask cause she answer all the questions I had in mind and as of for Mayra she's a sweet heart keep up that jolly personality and professionalism and with that top of positive attitude you will move up in the insurance business and have your own branch one day once again thank you state farm .......... sincerely habibi !!!"
We responded:
"Wow! Thank you so much for your kind words. Vanessa and Mayra will be pleased to hear about the great feedback you provided. We appreciate you :)"
Profile photo of Stassie Singh

Stassie Singh

May 2, 2025

1  out of  5
rating by Stassie Singh
"I inquired about a quote & felt like martha was very rude & judgemental."
We responded:
"Stassie, you called my office because you already very upset w/Progessive for your $1700 a month premium due to excessive points on your record and you were/are going to give ANY insurance company a 1 star review. Being friendly and informative being considered rude is unfair. You thanked the rep and complimented her for the info when she shared why you were Ineligible. I don’t believe any office or company you call stands a chance to get anything other than negative feedback from you. We do a great job with customer service but unfortunately we have very few that cannot be pleased no matter what can be done. Have a great day 👋 "
Profile photo of gabriella melgoza

gabriella melgoza

April 25, 2025

3  out of  5
rating by gabriella melgoza
"Always very helpful...answers every question I need ...great customer service"
Profile photo of Ida Williams

Ida Williams

April 16, 2025

5  out of  5
rating by Ida Williams
"The agents at this office are always very helpful if question they don't know will check and call back."
We responded:
"Thank you, Ida, for your wonderful feedback! I'm happy to hear that our team is always helpful and ensures you get the answers you need. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Rodrigo Contreras

Rodrigo Contreras

April 10, 2025

5  out of  5
rating by Rodrigo Contreras
"Rebeca dio muy buen servicio. Fue muy amable y me ayudó en mi proceso, la recomiendo gracias Rebeca!"
We responded:
"¡Gracias, Rodrigo! Me alegra saber que Rebeca te brindó un servicio tan amable y útil. Estamos agradecidos de tenerla en nuestro equipo. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of Jose Jimenez

Jose Jimenez

April 3, 2025

5  out of  5
rating by Jose Jimenez
"Muchas gracias Rebeca🙏 por el servicio y ese gran profesionalismo con el que me apoyaste."
We responded:
"¡Gracias, Jose! Me alegra saber que estás contento y satisfecho con el servicio que Mayra te brindó. Nos enorgullece contar con un equipo tan dedicado. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
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Heriberto Vargas

March 25, 2025

5  out of  5
rating by Heriberto Vargas
"Tengo más de 15 años con State Farm. Aquí en la agencia de Chellt llevo 10 años. Todas muy amables, el servicio al cliente es muy bueno. Martha es la que más me ayuda muy comprensible siempre atendiendo con una sonrisa ofrecen un café o té juntamente con galletas."
We responded:
"¡Gracias, Heriberto! Nos alegra saber que llevas tanto tiempo con nosotros y que has tenido una experiencia tan positiva en nuestra oficina. Martha y el equipo están encantados de poder ayudarte y hacerte sentir bienvenido. Siempre estamos aquí para cualquier cosa que necesites. ¡Esperamos seguir sirviéndote por muchos años más!"
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Nacho Pineda

March 24, 2025

5  out of  5
rating by Nacho Pineda
"Honestamente estoy muy contento con Martha Montoya. Es muy atenta y explica las polizas con Todo detalle. Tengo mi seguro de vida para dejar a mi familia protegida y acabo de abrir mi cuenta de ahorro. Estoy muy feliz gracias"
We responded:
"Gracias por su valoración positiva. Todo nuestro equipo incluido Martha se esfuerza por brindar el mejor servicio posible, y nos alegra saber que se notó. "
Profile photo of Adela Gamboa

Adela Gamboa

March 24, 2025

5  out of  5
rating by Adela Gamboa
"Estoy muy feliz con mi agente Martha te exploca con facile y detalle. Mi esposo y yo tenemos segura de Vida y acabo de abrir mi cuenta de ahorro estoy muy feliz con esta decision."
We responded:
"Feliz Lunes Adela. Muchísimas gracias por avisarnos de la experiencia con Martha. Me alegro saber que le podíamos ayudar con varias cosas :)"
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Luis Gerrero

March 24, 2025

5  out of  5
rating by Luis Gerrero
"Rebeca es una persona muy amable y eficiente. Me ayudo mucho con un asunto adonde ella si pudo ayudarme. Aprecio mucho la ayuda!"
We responded:
"Luis, le agradezco por tomar su tiempo para avisarnos de su experiencia con Rebeca :)"
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Javier Hernandez

March 22, 2025

5  out of  5
rating by Javier Hernandez
"The agents go through every step with you. Great and friendly people."
We responded:
"We’re so happy to hear this Javier! Happy Friday and please let us know how we can assist :)"