State Farm® Insurance Agent Chelly Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Gonzales
October 15, 2025
"Agents are highly professional and provide excellent customer service. I spoke to Rebeca about a payment change, and she promptly resolved the issue."
"Juan, thank you for your wonderful feedback! I'm happy to hear that Rebeca was able to assist you with your payment change efficiently. Our team is dedicated to providing top-notch service, and your satisfaction is our priority. Let us know if there's anything else we can do for you!"
Anabel Rodriguez
October 14, 2025
"Always very helpful"
"Anabel, thank you for your kind words! I'm happy to know that you find our assistance helpful. Let us know if there's anything else we can do for you!"
Jose Calles
October 14, 2025
"I love coming to Chelly Gonzalez Agency- all the ladies are knowledgeable and kind. Every time I come in here they are professional. I have my home, auto and earthquake insurance here since 2015. I am very happy with the excellent customer service."
"Jose we are so pleased to hear how happy you’ve been for 7+ years now (Wow). Thank you again :)"
MARIA LOPEZ
October 11, 2025
"I just went to make my payment and Mayra received me very kindly and was very helpful. She offered me something to drink and assisted me promptly. Thank you very much for your kindness, Mayra."
"Maria, we are so happy to help and I’m glad that you were happy with Mayra! Have a great weekend"
Anthony Matos
October 11, 2025
"I love this agency 120% they always greet me with a smile and great service. I usually speak with Zarahi she takes her time to explain my coverage and answer any questions I have."
"I just LOVE the more than 100 Percent Anthony! Appreciate the time you took to post this great review about the service you received from our agency :)"
Lydia Barrios
October 7, 2025
"I recently acquired auto & life insurance with this business and I need share my experience Bc it was awesome. Vanessa Gonzalez was my agent and I highly recommend her for professionalism, kindness and honesty. We were treated with the utmost respect. Nowadays, you rarely see it when it comes to customer service. Finally, I bought Life & Auto Ins for much less than what I was paying prior to switching from Mercury. Thanks Vanessa for your kind attention and generosity. Lydia"
"Thank you SO much for taking the time to share your experience and I’m glad you were referred to us :)"
Jose Mercado
October 7, 2025
"Great Customer Service!"
"Thank you, Jose! I'm happy to know you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Alicia A
October 6, 2025
"All the girls in this office and chrlly are great with all your insurance needs. They are patient ,detailed and provide all the info we need .They also have good customer service providing you something to drink while we wait.I truly recommend them😊"
"Thank you, Alicia! I'm so happy you had a positive experience with our team. We strive to provide detailed and attentive service, and it's great to know you felt well taken care of. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Dollars Dollars
October 2, 2025
"Rebecca did an awesome job. Very professional and kind."
"Thank you! I'm happy to hear that Rebecca provided you with such professional and kind service. Our team is dedicated to offering the best experience possible. If there's anything else we can do for you, just let us know!"
Berenice Alderete
October 1, 2025
"Great customer service, very kind, friendly and great attitude. I love calling State Farm because of the type of help and serve I get with each Representative here at this location."
"Thank you, Berenice! I'm happy to hear that you enjoy the service and support from our team. Your kind words about our customer service mean a lot to us. We’re always here to help with any of your insurance needs!"
Arthur Lamas
September 29, 2025
"Rebecca Jimenez is a great representative, I'm glad I got the chance to speak to her. She was very friendly, patient and pleasant to speak with, she gives the quality that any professional call center looks for. Good job Rebecca and thank you again."
"Hey, Arthur! Thank you for sharing that Rebecca was so friendly and patient when you connected with her. I'm happy she made the conversation a positive experience while assisting you with your homeowners insurance. Your feedback means a lot to us!"
Angel Velasquez
September 27, 2025
"Eh tenido biena experiencia aqui, gracias Rebeca por tu atencion."
"¡Gracias por tu comentario, Angel! Me alegra saber que tu experiencia ha sido positiva y que Rebeca te ha brindado una excelente atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Alma Loza
September 27, 2025
"Rebeca me ayudo con una cotizacion. Todo bien, me encanto el servicio."
"¡Gracias, Alma! Me alegra saber que Rebeca pudo ayudarte con la cotización y que quedaste satisfecha con el servicio. Estamos aquí para cualquier otra consulta que tengas. ¡Gracias por elegirnos!"
Stephanie Estrella
September 26, 2025
"I’ve been with them for years and have never had an issue! The team is always on top of all of our needs."
"Thank you, Stephanie! I'm happy to know that our team has consistently met your needs over the years. We appreciate your loyalty and are here for anything you might need in the future. Thanks for choosing us!"
Cassandra Flores
September 24, 2025
"I highly recommend this agency! They were extremely attentive and helpful throughout the entire process. All of my questions were answered promptly, and the changes to my insurance were handled very quickly. I want to give a special thank you to Zarahi at the agency—she was fantastic! State Farm offers great coverage at competitive prices. Overall, a very positive experience."
"Thank you, Cassandra! I'm glad to hear that you had such a positive experience with our office. Zarahi will be thrilled to know she made a difference in your experience. We strive to provide attentive and efficient service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
juanfromcali
September 23, 2025
"Rebecca was amazing, knowledgeable and helpful. She helped me with removing a car i sold from my policy from beginning to end."
"Thank you, juanfromcali! I'm happy to hear that Rebecca was able to assist you so effectively with your policy changes. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
Janice Winfrey
September 22, 2025
"Easy to talk to very polite and helpful. I really appreciate all the information given. Look forward to talking with her again soon."
"Thank you, Janice! I'm happy to hear that you found our conversation helpful and informative. We look forward to assisting you again soon. Let us know if there's anything else we can do for you!"
Marce Iniguez
September 22, 2025
"Gracias Rebeca por el trabajo adónde me ayudaste excelentemente. Estoy muy feliz por estar en esta agencia."
"¡Gracias, Marce! Me alegra saber que Rebeca pudo ayudarte de manera excelente. Estamos contentos de que estés satisfecho con nuestro servicio. Si necesitas algo más, aquí estamos para ayudarte. ¡Gracias por elegirnos!"
David Cruz
September 18, 2025
"Gracias Rebeca por el buen servicio. Aprecio esta oficina de Chelly por la ayuda y atencion que siempre dan. Regreso esta semana para mi tarjeta de State Farm y mis $150 😀"
"Thank you, David, for the fantastic 5-star rating! I'm happy to know you had a positive experience with our services. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Hugo Castillo
September 18, 2025
"Very good service and good on helping people to save money"
"Thank you, Hugo! I'm happy to know you appreciated our service and the assistance in saving money. Your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Nicholas Palazzolo
September 18, 2025
"The representative (Vanessa from the South Gate, CA 90280 branch), is a very professional, caring and hard worker handling the home insurance in a heavy wooded area. Due to the vulnerable area where the home is in, I wasn't able to get the insurance per adjustors. Again, Vanessa is a remarkable employee."
"Thank you, Nicholas, for your kind words! I'm happy to hear that Vanessa's professionalism and dedication made a positive impact. We understand the challenges of insuring homes in vulnerable areas and appreciate your understanding. If you have any more questions or need further assistance, feel free to reach out anytime!"
Adriana Arreola
September 15, 2025
"They are The Best 👌 👍🏻"
"Adriana, thank you for your fantastic feedback! I'm happy to know you think so highly of our service. Let us know if there's anything else we can assist you with!"
Omar Reynoso
August 31, 2025
"I always have an amazing experience with Rebecca. She's very friendly, kind and professional. I would recommend anyone who is coming here for car insurance to ask for her."
"Thank you, Omar! I'm happy to hear about your positive experience with Rebecca. Her friendly and professional service is something we truly value. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
lupe maldonado
August 29, 2025
"Estoy muy contenta con la agencia. Aparte los preciosa son muy razonanles. Estoy más qué satisfecha con la atenxion qué he recibido. Martha esa muy Amable agradable. De hecho fui a la oficina hoy y Martha me explico la importancia de él seguro de vida. La recomiendo"
"¡Gracias, Lupe! Me alegra saber que estás contenta con nuestro servicio y que encuentras nuestros precios razonables. Martha se esfuerza mucho para brindar una atención amable y clara, y me alegra que hayas tenido una buena experiencia con ella. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Moly Mol
August 27, 2025
"I came in to get help on getting some documents and Rebeca helped me out quickly and kindly. Great customer service, thank you!"
"Thank you, Moly! I'm happy to hear that Rebeca was able to assist you promptly and with kindness. We appreciate your feedback and are always here to provide great service. Let us know if there's anything else we can do for you!"