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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Gonzales

Juan Gonzales

October 15, 2025

5  out of  5
rating by Juan Gonzales
"Agents are highly professional and provide excellent customer service. I spoke to Rebeca about a payment change, and she promptly resolved the issue."
We responded:
"Juan, thank you for your wonderful feedback! I'm happy to hear that Rebeca was able to assist you with your payment change efficiently. Our team is dedicated to providing top-notch service, and your satisfaction is our priority. Let us know if there's anything else we can do for you!"
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Anabel Rodriguez

October 14, 2025

5  out of  5
rating by Anabel Rodriguez
"Always very helpful"
We responded:
"Anabel, thank you for your kind words! I'm happy to know that you find our assistance helpful. Let us know if there's anything else we can do for you!"
Profile photo of Jose Calles

Jose Calles

October 14, 2025

5  out of  5
rating by Jose Calles
"I love coming to Chelly Gonzalez Agency- all the ladies are knowledgeable and kind. Every time I come in here they are professional. I have my home, auto and earthquake insurance here since 2015. I am very happy with the excellent customer service."
We responded:
"Jose we are so pleased to hear how happy you’ve been for 7+ years now (Wow). Thank you again :)"
Profile photo of MARIA LOPEZ

MARIA LOPEZ

October 11, 2025

5  out of  5
rating by MARIA LOPEZ
"I just went to make my payment and Mayra received me very kindly and was very helpful. She offered me something to drink and assisted me promptly. Thank you very much for your kindness, Mayra."
We responded:
"Maria, we are so happy to help and I’m glad that you were happy with Mayra! Have a great weekend"
Profile photo of Anthony Matos

Anthony Matos

October 11, 2025

5  out of  5
rating by Anthony Matos
"I love this agency 120% they always greet me with a smile and great service. I usually speak with Zarahi she takes her time to explain my coverage and answer any questions I have."
We responded:
"I just LOVE the more than 100 Percent Anthony! Appreciate the time you took to post this great review about the service you received from our agency :)"
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Lydia Barrios

October 7, 2025

5  out of  5
rating by Lydia Barrios
"I recently acquired auto & life insurance with this business and I need share my experience Bc it was awesome. Vanessa Gonzalez was my agent and I highly recommend her for professionalism, kindness and honesty. We were treated with the utmost respect. Nowadays, you rarely see it when it comes to customer service. Finally, I bought Life & Auto Ins for much less than what I was paying prior to switching from Mercury. Thanks Vanessa for your kind attention and generosity. Lydia"
We responded:
"Thank you SO much for taking the time to share your experience and I’m glad you were referred to us :)"
Profile photo of Jose Mercado

Jose Mercado

October 7, 2025

5  out of  5
rating by Jose Mercado
"Great Customer Service!"
We responded:
"Thank you, Jose! I'm happy to know you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Alicia A

October 6, 2025

5  out of  5
rating by Alicia A
"All the girls in this office and chrlly are great with all your insurance needs. They are patient ,detailed and provide all the info we need .They also have good customer service providing you something to drink while we wait.I truly recommend them😊"
We responded:
"Thank you, Alicia! I'm so happy you had a positive experience with our team. We strive to provide detailed and attentive service, and it's great to know you felt well taken care of. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Dollars Dollars

October 2, 2025

5  out of  5
rating by Dollars Dollars
"Rebecca did an awesome job. Very professional and kind."
We responded:
"Thank you! I'm happy to hear that Rebecca provided you with such professional and kind service. Our team is dedicated to offering the best experience possible. If there's anything else we can do for you, just let us know!"
Profile photo of Berenice Alderete

Berenice Alderete

October 1, 2025

5  out of  5
rating by Berenice Alderete
"Great customer service, very kind, friendly and great attitude. I love calling State Farm because of the type of help and serve I get with each Representative here at this location."
We responded:
"Thank you, Berenice! I'm happy to hear that you enjoy the service and support from our team. Your kind words about our customer service mean a lot to us. We’re always here to help with any of your insurance needs!"
Profile photo of Arthur Lamas

Arthur Lamas

September 29, 2025

5  out of  5
rating by Arthur Lamas
"Rebecca Jimenez is a great representative, I'm glad I got the chance to speak to her. She was very friendly, patient and pleasant to speak with, she gives the quality that any professional call center looks for. Good job Rebecca and thank you again."
We responded:
"Hey, Arthur! Thank you for sharing that Rebecca was so friendly and patient when you connected with her. I'm happy she made the conversation a positive experience while assisting you with your homeowners insurance. Your feedback means a lot to us!"
Profile photo of Angel Velasquez

Angel Velasquez

September 27, 2025

5  out of  5
rating by Angel Velasquez
"Eh tenido biena experiencia aqui, gracias Rebeca por tu atencion."
We responded:
"¡Gracias por tu comentario, Angel! Me alegra saber que tu experiencia ha sido positiva y que Rebeca te ha brindado una excelente atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Alma Loza

Alma Loza

September 27, 2025

5  out of  5
rating by Alma Loza
"Rebeca me ayudo con una cotizacion. Todo bien, me encanto el servicio."
We responded:
"¡Gracias, Alma! Me alegra saber que Rebeca pudo ayudarte con la cotización y que quedaste satisfecha con el servicio. Estamos aquí para cualquier otra consulta que tengas. ¡Gracias por elegirnos!"
Profile photo of Stephanie Estrella

Stephanie Estrella

September 26, 2025

5  out of  5
rating by Stephanie Estrella
"I’ve been with them for years and have never had an issue! The team is always on top of all of our needs."
We responded:
"Thank you, Stephanie! I'm happy to know that our team has consistently met your needs over the years. We appreciate your loyalty and are here for anything you might need in the future. Thanks for choosing us!"
Profile photo of Cassandra Flores

Cassandra Flores

September 24, 2025

5  out of  5
rating by Cassandra Flores
"I highly recommend this agency! They were extremely attentive and helpful throughout the entire process. All of my questions were answered promptly, and the changes to my insurance were handled very quickly. I want to give a special thank you to Zarahi at the agency—she was fantastic! State Farm offers great coverage at competitive prices. Overall, a very positive experience."
We responded:
"Thank you, Cassandra! I'm glad to hear that you had such a positive experience with our office. Zarahi will be thrilled to know she made a difference in your experience. We strive to provide attentive and efficient service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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juanfromcali

September 23, 2025

5  out of  5
rating by juanfromcali
"Rebecca was amazing, knowledgeable and helpful. She helped me with removing a car i sold from my policy from beginning to end."
We responded:
"Thank you, juanfromcali! I'm happy to hear that Rebecca was able to assist you so effectively with your policy changes. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Janice Winfrey

Janice Winfrey

September 22, 2025

5  out of  5
rating by Janice Winfrey
"Easy to talk to very polite and helpful. I really appreciate all the information given. Look forward to talking with her again soon."
We responded:
"Thank you, Janice! I'm happy to hear that you found our conversation helpful and informative. We look forward to assisting you again soon. Let us know if there's anything else we can do for you!"
Profile photo of Marce Iniguez

Marce Iniguez

September 22, 2025

5  out of  5
rating by Marce Iniguez
"Gracias Rebeca por el trabajo adónde me ayudaste excelentemente. Estoy muy feliz por estar en esta agencia."
We responded:
"¡Gracias, Marce! Me alegra saber que Rebeca pudo ayudarte de manera excelente. Estamos contentos de que estés satisfecho con nuestro servicio. Si necesitas algo más, aquí estamos para ayudarte. ¡Gracias por elegirnos!"
Profile photo of David Cruz

David Cruz

September 18, 2025

5  out of  5
rating by David Cruz
"Gracias Rebeca por el buen servicio. Aprecio esta oficina de Chelly por la ayuda y atencion que siempre dan. Regreso esta semana para mi tarjeta de State Farm y mis $150 😀"
We responded:
"Thank you, David, for the fantastic 5-star rating! I'm happy to know you had a positive experience with our services. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Hugo Castillo

Hugo Castillo

September 18, 2025

5  out of  5
rating by Hugo Castillo
"Very good service and good on helping people to save money"
We responded:
"Thank you, Hugo! I'm happy to know you appreciated our service and the assistance in saving money. Your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Nicholas Palazzolo

Nicholas Palazzolo

September 18, 2025

5  out of  5
rating by Nicholas Palazzolo
"The representative (Vanessa from the South Gate, CA 90280 branch), is a very professional, caring and hard worker handling the home insurance in a heavy wooded area. Due to the vulnerable area where the home is in, I wasn't able to get the insurance per adjustors. Again, Vanessa is a remarkable employee."
We responded:
"Thank you, Nicholas, for your kind words! I'm happy to hear that Vanessa's professionalism and dedication made a positive impact. We understand the challenges of insuring homes in vulnerable areas and appreciate your understanding. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Adriana Arreola

Adriana Arreola

September 15, 2025

5  out of  5
rating by Adriana Arreola
"They are The Best 👌 👍🏻"
We responded:
"Adriana, thank you for your fantastic feedback! I'm happy to know you think so highly of our service. Let us know if there's anything else we can assist you with!"
Profile photo of Omar Reynoso

Omar Reynoso

August 31, 2025

5  out of  5
rating by Omar Reynoso
"I always have an amazing experience with Rebecca. She's very friendly, kind and professional. I would recommend anyone who is coming here for car insurance to ask for her."
We responded:
"Thank you, Omar! I'm happy to hear about your positive experience with Rebecca. Her friendly and professional service is something we truly value. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of lupe maldonado

lupe maldonado

August 29, 2025

5  out of  5
rating by lupe maldonado
"Estoy muy contenta con la agencia. Aparte los preciosa son muy razonanles. Estoy más qué satisfecha con la atenxion qué he recibido. Martha esa muy Amable agradable. De hecho fui a la oficina hoy y Martha me explico la importancia de él seguro de vida. La recomiendo"
We responded:
"¡Gracias, Lupe! Me alegra saber que estás contenta con nuestro servicio y que encuentras nuestros precios razonables. Martha se esfuerza mucho para brindar una atención amable y clara, y me alegra que hayas tenido una buena experiencia con ella. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Moly Mol

Moly Mol

August 27, 2025

5  out of  5
rating by Moly Mol
"I came in to get help on getting some documents and Rebeca helped me out quickly and kindly. Great customer service, thank you!"
We responded:
"Thank you, Moly! I'm happy to hear that Rebeca was able to assist you promptly and with kindness. We appreciate your feedback and are always here to provide great service. Let us know if there's anything else we can do for you!"