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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Chacon

Carlos Chacon

March 13, 2025

5  out of  5
rating by Carlos Chacon
"I went in today to start my policy. I met Chelly Gonzalez. She was nice. My agent was Vanessa. She's a sweet heart! Over all great customer service and very professional."
We responded:
"Thank you, Carlos, for your wonderful feedback! I'm delighted to hear that you had a positive experience with our team. Chelly and Vanessa are indeed fantastic, and I'm glad they could assist you with your policy!"
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Jose Jimenez

March 11, 2025

5  out of  5
rating by Jose Jimenez
"Muy contento y satisfecho por el gran profesionalismo y atención que me brindó Mayra Juárez Casteneda me ayudó con todo lo que necesitaba resolver.Gracias!🙏"
We responded:
"¡Gracias, Jose! Me alegra saber que estás contento y satisfecho con el servicio que Mayra te brindó. Nos enorgullece contar con un equipo tan dedicado. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
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maria gamez

March 11, 2025

5  out of  5
rating by maria gamez
"Agradezco mucho el servicio de esta oficina. Me ayudó Rebeca y fue muy linda conmigo. Fue muy útil y me encantó la atención que me dio. También aprecio a Martha y la ayuda anterior que me ha dado."
We responded:
"Me alegro saber que le atendieron bien. Le agradecemos su lealtad y oportunidad asistirle:) "
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Lydia Flores

March 10, 2025

5  out of  5
rating by Lydia Flores
"Great service, met with Vanessa went over my policies. Vanessa was very detailed, made sure i understood everything. Have been and will continue to be a happy customer for years to come ."
We responded:
"Thank you, Lydia! I'm glad to know that Vanessa provided you with such detailed and clear explanations of your policies. It's wonderful to have you as a loyal customer, and we're here to assist you with any future needs or questions. Looking forward to serving you for many more years!"
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Jacobo Holguin

March 8, 2025

5  out of  5
rating by Jacobo Holguin
"Lo Que MAs me gusto es la atencion al cliente de Sarahi Payan y el precio que us me Deron gracias"
We responded:
"¡Gracias, Jacobo! Estoy muy contenta de que hayas disfrutado de la atención al cliente de Sarahi y que el precio haya sido de tu agrado. Nos esforzamos por ofrecer un servicio excepcional y precios competitivos. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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samantha ruelas

March 7, 2025

5  out of  5
rating by samantha ruelas
"Martha is the best agent ever! She portrays State Farm's values! Due to my experience, I will definitely refer any of my friends or family to her agency! She informs me of my decisions and walks me through them step by step! She responds to any issues in a timely manner and has immense patience."
We responded:
"Hi Samantha, thank you for allowing her to assist you and I’ll be sure to let her know as or will make her Friday a great one!"
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Luis Valenzuela

March 6, 2025

5  out of  5
rating by Luis Valenzuela
"hi they are great about anything that I have come across they resolve my problems"
We responded:
"Thank you Luis! Always a pleasure when you come into the office :)"
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Nereyda Rivera

February 28, 2025

5  out of  5
rating by Nereyda Rivera
"Great experience in State Farm. The agent Vanessa very knowledgeable about the insurance. Great customer service."
We responded:
"Amazing to hear! Thank you Nereyda :) Have a great Friday "
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Katherine Bonilla

February 26, 2025

5  out of  5
rating by Katherine Bonilla
"I called in and Rebeca assisted me with the question that I had about the discount for a student having good standing at their university. I really love how patient she was with me in answering all my questions. She even went through what the process was going to look like in terms of making sure that this matter follow through. She was very sweet and very easy to talk to, and I found myself comfortable with her. She had very positive attitude, which I very much appreciated :)"
We responded:
"Hi Katherine, I’m so glad you were able to enjoy the goodies. We are glad that you allow us to assist you. Appreciate you :)."
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Kimberly Ocegueda

February 26, 2025

5  out of  5
rating by Kimberly Ocegueda
"Such a pleasure to be helped by Martha , she is such an amazing help especially with my parents whenever they need it ! :’) thank you so much !"
We responded:
"Thank you, Kimberly! I'm so happy to hear that Martha has been such a great help to you and your parents. Her dedication to providing excellent service is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out!"
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patricia hisle

February 20, 2025

5  out of  5
rating by patricia hisle
"I have been with State Farm for 4 years and I love it here. Every time I have questions they are able to help me and better understand my insurance. They are always very nice and attentive. I recently had a claim and Vanessa is helping me along the way with getting everything situated. Very happy to be with State Farm."
We responded:
"Thank you, Patricia, for your wonderful feedback! I'm glad to know that our team has been able to assist you with your insurance needs over the past four years. It's great to hear that Vanessa is providing the support you need with your recent claim. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Ana cecilia Pérez lopez

February 19, 2025

5  out of  5
rating by Ana cecilia Pérez lopez
"Excelente servicio, muy amable la srita Sarahí, se toma su tiempo para explicar cada detalle y salir de ahí sin alguna duda, además es muy atenta y en cuanto al seguimiento de un accidente, todo perfecto, en tiempo y forma y hasta me dieron un vehículo para poder continuar con mis actividades mientras arreglaban el mío. Lo recomiendo ampliamente así como los productos que venden como es el del seguro de vida, los precios son muy factibles y se acomodan a mi ingreso. Felicidades a todo el equipo de "State Farm"."
We responded:
"¡Muchas gracias, Ana Cecilia, por tus amables palabras! Nos alegra saber que Sarahí pudo asistirte de manera tan detallada y atenta. Nos enorgullece ofrecer un servicio que te deja sin dudas y que te apoya en momentos importantes como un accidente. También nos complace que encuentres nuestros productos, como el seguro de vida, adecuados para tus necesidades. Estamos aquí para ayudarte en cualquier momento que lo necesites. ¡Gracias por recomendarnos!"
Profile photo of Juana Garcia

Juana Garcia

February 19, 2025

5  out of  5
rating by Juana Garcia
"Estoy muy contenta con el services de Martha. Estoy bien satisfaction con la explication de las coberturas. Acabo se asegurar mi carro Nuevo 2025 Toyota y tambien entendi la importancia de seguro de vida. Martha explica con paciencia y contesto todas mis preguntas. Muchas gracias por su amabilidad. Mejor services al cliente."
We responded:
"Juana, nos da mucho gusto escuchar que Martha le ayudo y que esta contenta. Muchas Gracias por sus bonitas palabras :)"
Profile photo of Roberto Cordova

Roberto Cordova

February 18, 2025

5  out of  5
rating by Roberto Cordova
"Me llamo Roberto y estoy muy contento con la agencia de Chelly. Martha es muy paciente en explicarme mis coberturas aunque hoy no me quizo abrir la puerta 😂. Tengo mi aseguranza de casa y hou vene a agregar mi 4th carro. Siempre que vengo salgo mas contento que cuando entre. Muchas gracias."
We responded:
"Thank you Roberto, Gracias Roberto :). Nos felicita saber que esta contento! Feliz Día y gracias por su tiempo."
Profile photo of Xavi Ramirez

Xavi Ramirez

February 14, 2025

5  out of  5
rating by Xavi Ramirez
"Came in to get auto insurance and walked out with auto and life insurance. Martha explained everything with such passion that i didn’t want to leave uninsured. She explained everything so clearly and she is very knowledgeable and professional. Ask for her I’m very happy with her attention to detail as well."
We responded:
"Thank you, Xavi, for sharing your experience! I'm glad to hear that Martha's passion and expertise made such a positive impact. Her attention to detail and professionalism truly shine through. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Esequiel Becerril

Esequiel Becerril

February 13, 2025

5  out of  5
rating by Esequiel Becerril
"Good service, professional all the way, thank you"
We responded:
"Thank you, Esequiel, for your kind words! I'm glad you found our service professional. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Kandy Fiallos

Kandy Fiallos

February 11, 2025

5  out of  5
rating by Kandy Fiallos
"I recently had the pleasure of working with a State Farm Insurance agent Vanessa who is incredibly friendly and efficient, she made the insurance process a walk in the park making my experience outstandingly easy. I was not looking forward to looking for new car insurance but Vanessa made us feel comfortable right from the beginning and was extremely knowledgeable! I received more than I expected and I’m highly satisfied with the outcome! Thank you Vanessa for going above and beyond and finding the but options for me and taking your time to answer all of my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first ."
We responded:
"Thank you, Kandy, for sharing your experience! I'm glad Vanessa made the insurance process so smooth and enjoyable for you. Her dedication to providing exceptional service and addressing all your questions is truly appreciated. We're happy to have exceeded your expectations and are grateful for your recommendation. If you need any further assistance, feel free to reach out!"
Profile photo of K M

K M

February 5, 2025

5  out of  5
rating by K M
"Ask for MARTHA M!!!! She gets it done FAST and done RIGHT. She is straight to the point, without the hassle you might get elsewhere. THANK YOU MARTHA!!!!"
We responded:
"Thank you for your fantastic feedback! I'm delighted to hear that Martha provided you with such efficient and straightforward service. Her dedication to getting things done right is truly appreciated. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Matthew Lopez

Matthew Lopez

January 24, 2025

5  out of  5
rating by Matthew Lopez
"Just wanted to say how amazing Vanessa is and I’m very thankful for the help she gave me and my mom! I will be referring anyone I know to this agency and staff!"
We responded:
"Vanessa and I are delighted to read these kind words! She let me know she assisted you and your Mom today so thank you for allowing us the opportunity :)"
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Louie Morones

January 21, 2025

5  out of  5
rating by Louie Morones
"👌"
We responded:
"Louis, thank you for the opportunity to allow us to explain what’s going on in today’s California insurance crisis. We hope to be able to open our doors back up and assist customers like yourself for new fire and home insurance policies as soon as possible. When we do, we will look forward to earning your business at that time. Appreciate you."
Profile photo of David “DrShakeMiCK”

David “DrShakeMiCK”

December 19, 2024

5  out of  5
rating by David “DrShakeMiCK”
"I had a great talk with Vanessa. She was very cool and helpful, if you plan on getting state farm ask for her she did the most to help on pricing. She also knows the industry to help you out more. They were an amazing help and quick response thank you state farm team."
We responded:
"Thank you so much David! We hope to earn your business in the future as I mentioned in the email today :)"
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Melissa Fuentes

December 16, 2024

5  out of  5
rating by Melissa Fuentes
"Always a great service and great price"
We responded:
"Thank you, Melissa, for your positive feedback! I'm glad you're satisfied with our service and pricing. We're committed to providing great experiences, and it's wonderful to know we're meeting your expectations. If you have any questions or need assistance in the future, feel free to reach out."
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Paola Aguirre

November 27, 2024

5  out of  5
rating by Paola Aguirre
"Excellent customer service. And friendly as entering the establishment."
We responded:
"Paola, thank you for your wonderful review! We're glad you found our customer service excellent and enjoyed the friendly atmosphere when you visited. Your feedback means a lot to us. If you ever need anything in the future, we're here to help!"
Profile photo of Armando Perez

Armando Perez

November 14, 2024

5  out of  5
rating by Armando Perez
"Amazing customer service starting with Vanessa who is nice, helpful and will work with you in all your insurance needs. I am always satisfied with the service provided. Highly recommend her and the office for your business."
We responded:
"Armando, thank you for your wonderful review! I'm glad to know that Vanessa has been able to assist you with all your insurance needs. It's great to hear that you're consistently satisfied with our service. We truly appreciate your recommendation and look forward to continuing to support you. If you ever need anything else, don't hesitate to reach out. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
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EliSan

October 15, 2024

5  out of  5
rating by EliSan
"Outstanding Customer Service. They go above and beyond to assist our insurance needs. Very prompt and professional service from Martha. She’s the best - Very knowledgeable and helpful."
We responded:
"What a great review to read in a Friday before the weekend! Thank you so much :). Martha will also be happy to hear about the kind words you shared!"