State Farm® Insurance Agent Chelly Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Armando Perez
November 14, 2024
5
out of
5
rating by Armando Perez
"Amazing customer service starting with Vanessa who is nice, helpful and will work with you in all your insurance needs. I am always satisfied with the service provided. Highly recommend her and the office for your business."
We responded:
"Armando, thank you for your wonderful review! I'm glad to know that Vanessa has been able to assist you with all your insurance needs. It's great to hear that you're consistently satisfied with our service. We truly appreciate your recommendation and look forward to continuing to support you. If you ever need anything else, don't hesitate to reach out. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
EliSan
October 15, 2024
5
out of
5
rating by EliSan
"Outstanding Customer Service. They go above and beyond to assist our insurance needs. Very prompt and professional service from Martha. She’s the best - Very knowledgeable and helpful."
We responded:
"What a great review to read in a Friday before the weekend! Thank you so much :). Martha will also be happy to hear about the kind words you shared!"
lee sam
October 11, 2024
5
out of
5
rating by lee sam
"my experience has been good here. everyone has been very helpful and very nice. I highly recommend this place to everyone."
We responded:
"Thank you, Lee! I'm glad you had a positive experience with us. Our team is grateful for your recommendation and we're always here to help with any of your insurance needs. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Ccizneroz Lol
October 3, 2024
5
out of
5
rating by Ccizneroz Lol
"Have never had a better experience! Angel was very patient and kind in helping us."
We responded:
"Thank you so much for your kind words! I'm glad to hear that Angel was patient and kind in assisting you. We always strive to provide the best experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
kenneth Matus
October 3, 2024
5
out of
5
rating by kenneth Matus
"Angel was great at helping me out. He helped my family and I get great insurance."
We responded:
"Thank you, Kenneth! I'm glad Angel could assist you and your family in finding great insurance. We appreciate your feedback and are always here to help with any future needs. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Delia Rodriguez
September 24, 2024
5
out of
5
rating by Delia Rodriguez
"Very informed very respectable and didnt feel pressured ibto getting something that I didnt need ... Totally recommend Zarahi goes through everything step by step with differances and lets u know what each coverage does with no ptessure"
We responded:
"Delia, Thank you so much for your wonderful review! I'm glad to hear that Zarahi was able to provide you with detailed and respectful service without any pressure. It's important to us that our clients fully understand their coverage options. We appreciate your recommendation and are here for any future needs or questions you might have! - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Olga Armendariz
August 27, 2024
5
out of
5
rating by Olga Armendariz
"Always excellent service! Thank you!"
We responded:
"Appreciate it so much Olga!!! We hope you have a great week :)"
Daysi Ayala
August 16, 2024
5
out of
5
rating by Daysi Ayala
"Visite la agencia este día, me asistió la señorita Vanessa, excelente persona me explicó todo con detalle, me ayudó muchísimo. Y todo el personal lo atienden con mucha amabilidad y profesionalismo. Lo recomiendo , llena todas mis espectativas."
We responded:
"Daysi me encanta que está contenta con nuestro servicio y le va dar gusto a Vanessa escuchar esto. Gracias por su lealtad :) "
Julian Flores
August 15, 2024
5
out of
5
rating by Julian Flores
"Everyone at Chelly State Farm is always helpful and kind. I was helped recently by agent Martha with adding and removing vehicles to my policy. I also got to input milage and receive a discount. Thanks Martha for your help."
We responded:
"Appreciate you Julian! Martha and I love to hear great feedback about our office :)"
David Garcia
August 12, 2024
5
out of
5
rating by David Garcia
"Great service at state farm with Chelly and her entire staff very professional and helpful."
We responded:
"Hi David, Thanks a lot for your awesome review! I'm glad you found our service professional and helpful. Our team always strives to provide the best experience for our customers. If you ever need anything else, feel free to reach out! - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Remo Popolizzio
June 26, 2024
5
out of
5
rating by Remo Popolizzio
"We would like to send a thank you to Vanessa for great job on helping us update on our life insurance and home, keeping up with changing times we appreciate your work thank you.🙂"
We responded:
"Remo, your 5-star rating is greatly appreciated! I'm pleased to hear that you had a positive experience with our insurance services. Thank you for recognizing our team's efforts in providing top-notch assistance. For any future insurance needs, feel free to reach out. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Natalie Guerrero
June 21, 2024
5
out of
5
rating by Natalie Guerrero
"Extremely glad that I switched my agent a few months ago. Communication and customer service here are amazing. Vanessa has gone above and beyond to make sure my requests and needs are met with the best turnaround time. The fact that she looks out for my best interest above anything makes me feel like I’m not just another customer. Thank you Vanessa!"
We responded:
"Natalie, we're ecstatic to hear about your positive experience with Vanessa! Her dedication to exceptional customer service and looking out for your best interests truly sets us apart. Thank you for recognizing her efforts, and we're grateful to have you as a valued customer. For any future insurance needs, we're here to help! - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Maximo Ahumada
June 14, 2024
5
out of
5
rating by Maximo Ahumada
"Estoy muy contento con el servicio de Martha. Acabo de asegurar mi carro y la manera de explicarme entendí lo que en muchos años no comprendía. Muchas gracias por tu amabilidad y profesionalismo. Muy recomendada"
We responded:
"Muchísimas Gracias por tomar el tiempo y nos alegramos con sus lindas palabras :) "
Millie Bernal
April 18, 2024
5
out of
5
rating by Millie Bernal
"We had a great experience today with Vanessa. She was knowledgeable, helpful and able to answer our questions and concerns. It’s a pleasure doing business with State Farm."
We responded:
"We’re so thankful for customers like you. Thank you so much for coming in with your husband today. We are happy to serve you and your family :)"
The Dynamic
March 30, 2024
5
out of
5
rating by The Dynamic
"I recommend State Farm, they are fast efficient and will always have your back, I would also like to take the team members , and also Vanessa she’s very professional and will help you in any situation and question you may have, thank you State Farm."
We responded:
"Yay! I love this review and appreciate you taking the time to express your thoughts on our office, especially with Vanessa :)"
NIA KAY
March 20, 2024
5
out of
5
rating by NIA KAY
"Best agent I ever had the pleasure of working for, and I love all the girls that work there, But I want to give a special Thanks To ** MARTHA ** she has always provided 1000% great customer service, very knowledgeable with all insurance needs, life, auto, business, workers comp, you name it she does it !! Plus she has her notary license which helped me when I needed docs notarized! THANK YOU GIRLS YOU ARE THE BEST ! ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your wonderful review, NIA! We are thrilled to hear that Martha and the rest of our team provided you with exceptional customer service and met all your insurance needs. We appreciate your kind words and look forward to continuing to serve you in the future. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Bianca Ruiz
March 16, 2024
5
out of
5
rating by Bianca Ruiz
"I absolutely love the customer service! I have been a customer for the last 3 years. Definitely recommend to family and friends. They don’t just raise your insurance yearly they will also follow up and lower your insurance if you are not driving as much. Overall my experience with State Farm has been great."
We responded:
"Happy Saturday and Thank you for posting your review! My team and I love to hear feedback like this! Appreciate you :)"
Fernando Tapia
March 15, 2024
5
out of
5
rating by Fernando Tapia
"More than an insurance agent, Chelly, Vanessa and their team, became part of our team. Their professionalism, dedication and commitment to meet and exceed our needs and expectations, put them at the top. Their approach have earned my trust, both at the personal and business levels. I would highly recommend them. Thank you Chelly and Vanessa for your guidance and support!"
We responded:
"Fernando, as always we beyond appreciative of your partnership and trust you have in our office to help you on as many ways as we can. We are proud to help your business and what your entire organization stands for. We’re Blessed! Thank you 🙏 "
Luciano Lassalle
March 15, 2024
5
out of
5
rating by Luciano Lassalle
"Great partners in business, and most importantly good people:"
We responded:
"Thank you for the kind words Luciano! "
Faisal Mada
March 13, 2024
5
out of
5
rating by Faisal Mada
"This is Faisal Madain. I’ve been working with Vanessa and Shelly Gonzalez office always excellent service the staff excellent they get really good customer service and I love them."
We responded:
"Faisal, we are thrilled to hear about your positive experience working with Vanessa and the team at our office. Providing excellent customer service is our top priority, and we are grateful for your kind words. Thank you for choosing us to assist with your insurance needs. - Chelly Gonzalez - State Farm Insurance Agent, South Gate, CA"
Arturo Moreno
March 8, 2024
5
out of
5
rating by Arturo Moreno
"Estoy muy contento y más que satisfecho con la agencia de Chelly González. Martha es la que más me atiende. Muy eficaz y sabia con sus explicaciones. Tengo mis casas y autos y un tiempo mi restaurante pero lo vendi. Ahorita acabó de abrir una cuenta de cheque. Muchas gracias por tu ayuda ."
We responded:
"Arturo, gracias por ser un cliente por tantos años. Siempre es un placer cuando entra a lo oficina. Le agradecemos :)"
Maria Hernandez
February 28, 2024
5
out of
5
rating by Maria Hernandez
"Muy buen servicio. Siempre muy amables las chicas de la oficina. Estaba en búsqueda de aseguranza de vida y Natalie me ayudo dándome varias opciones."
We responded:
"Que bueno y me da gusto es leer estas palabras bonitas. Gracias María :)"
Hugo M
February 26, 2024
5
out of
5
rating by Hugo M
"I needed a quote for my car insurance and my experience with Martha was great. She was very organized; When we met she had all the information I sent her on a printed list and made it easy to understand for me."
We responded:
"Happy Sunday Hugo, thank you for the compliment about Martha! Insurance can be complicated but we try to help explain as much as possible :). Appreciate you "
Alan Guerra
February 19, 2024
5
out of
5
rating by Alan Guerra
"Very informative and looking out for their customers"
We responded:
"Appreciate your review Alan :). Thank you for your loyalty"
Jesus Rodriguez
February 15, 2024
5
out of
5
rating by Jesus Rodriguez
"Have been with them for over 6 years and have never had a bad experience. Very professional and knowledgeable and absolutely very helpful if at anytime you have questions would recommend them 100%"
We responded:
"Appreciate your loyalty and for allowing us to insure you for over 6 years. We look forward to many more Jesus :)"